Head Of Customer Solutions

RELX

ANZ
Proven leadership experience managing large teams
Strong experience in technical training and sales enablement
Experience delivering customer-facing solutions across full lifecycle
This newly established role leads the end-to-end Customer Solutions function across pre-sales and customer enablement for the ANZ business

Job Summary

  • This newly established role leads the end-to-end Customer Solutions function across pre-sales and customer enablement for the ANZ business.
  • The position requires partnering with Product teams to ensure training materials remain accurate while driving AI fluency and technology adoption.
  • LexisNexis offers a healthy work/life balance with benefits including study assistance, sabbaticals, and global discounts.

Matching Summary

This newly established role leads the end-to-end Customer Solutions function across pre-sales and customer enablement for the ANZ business.

Skills & Requirements

Must-have

  • Proven leadership experience managing large teams
  • Strong experience in technical training and sales enablement
  • Experience delivering customer-facing solutions across full lifecycle
  • Ability to translate customer needs into scalable technical solutions

Nice-to-have

  • Familiarity with AI automation or digital transformation initiatives
  • Strategic thinking aligned to organizational objectives
  • Experience working cross-functionally with Product and Content teams

Key Requirements

  • Proven leadership experience managing multiple teams
  • Strong background in technical training or customer solutions
  • Demonstrated ability to develop training strategies and courseware

Work Rights

Not specified

Tailored Resume

Cover Letter