Scheduler - Lv Durango Family Medicine Clinic - Full Time 12 Hour Rotating Shift (non-exempt) (non-union)

University of Southern California

Durango, CA, US
Base: $21.00 - $27.01 ph; bonus/equity: not specif...
Not specified
Schedule patient appointments accurately
Verify patient insurance eligibility
Provide superior customer service
The University of Southern California is seeking a Scheduler for its Durango Family Medicine Clinic, responsible for managing patient appointments and providing excellent customer service. The position requires clerical skills and effective communication, along with a basic understanding of medical terminology and customer service experience, preferably in a medical setting

Job Summary

  • The Scheduler serves as the positive face of the Health Center and the main point of contact for all patients and families.
  • This role requires scheduling appointments, verifying insurance eligibility, and providing courteous reception services in a full-time rotating shift environment.
  • Candidates must possess a high school diploma, understanding of medical terminology, and complete Fire Life Safety Training within 30 days of hire.

Matching Summary

Match Score: 75

The University of Southern California is seeking a Scheduler for its Durango Family Medicine Clinic, responsible for managing patient appointments and providing excellent customer service. The position requires clerical skills and effective communication, along with a basic understanding of medical terminology and customer service experience, preferably in a medical setting.

Salary

Base: $21.00 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify patient insurance eligibility
  • Provide superior customer service
  • Answer phones professionally
  • Register new patients efficiently

Nice-to-have

  • Experience in medical environment preferred
  • Ability to handle upset patients calmly
  • Strong communication with physicians
  • Advocate for patient needs effectively

Key Requirements

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter