Professional Services Contact Center Engineer

RingCentral

Hybrid
Expertise in contact center technologies
Strong troubleshooting and problem-solving skills
Experience in supporting global customers
RingCentral is a global leader in cloud-based communications and collaboration software

Job Summary

  • RingCentral is a global leader in cloud-based communications and collaboration software.
  • The role involves managing the implementation of Contact Center projects and ensuring quality service delivery.
  • Employees enjoy a comprehensive benefits package and a recognized positive work culture.

Matching Summary

RingCentral is a global leader in cloud-based communications and collaboration software.

Skills & Requirements

Must-have

  • Expertise in contact center technologies
  • Strong troubleshooting and problem-solving skills
  • Experience in supporting global customers

Nice-to-have

  • Impeccable communication skills
  • High levels of empathy
  • Self-motivated and driven

Key Requirements

  • Minimum of 2 years in Professional Services Implementation
  • Working knowledge of CRM solutions
  • BA/BS in a technical discipline or equivalent experience

Work Rights

Not specified

Tailored Resume

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