Spécialiste Du Support Technique  (crc) / Customer Technical Support Specialist (crc)

ATR (Airbus/Leonardo)

Mirabel, Quebec, Canada
Attractive salary; annual bonus; group insurance, ...
Hybrid
3-5 years aircraft maintenance experience
Ame licence e or m or engineering degree
Knowledge of aircraft systems and structures
The role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment

Job Summary

  • The role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.
  • Employees will perform initial structural damage assessments and create step-by-step action plans for troubleshooting mechanical or avionics systems.
  • The company offers an attractive salary, annual bonus, group insurance, pension plan, and access to over 10,000 e-learning courses.

Matching Summary

The role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.

Salary

Attractive salary; Annual bonus; Group insurance, pension plan, share purchase plan

Skills & Requirements

Must-have

  • 3-5 years aircraft maintenance experience
  • AME Licence E or M or Engineering degree
  • Knowledge of aircraft systems and structures
  • Experience with Maintenance and Flight Ops manuals
  • Ability to work 24/7 rotational schedule

Nice-to-have

  • Strong interpersonal and communication skills
  • Experience dealing with customers under stress
  • Willingness to travel 25% domestically and internationally
  • Fluency in French and English
  • Passion for collaborative team environments

Key Requirements

  • AME Licence E or M
  • Bachelor degree in aviation engineering
  • 3-5 years experience in aircraft maintenance
  • Good knowledge of aircraft systems
  • Customer support experience

Work Rights

Not specified

Tailored Resume

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