Guest Services Supervisor

Dow Event Center

Kent, WA, United States
Base: $21.95; bonus/equity: not specified; benefit...
Overseeing guest services staff
Assigning duties
Handling guest-related incidents
Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service

Job Summary

  • Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service.
  • Handle guest related incidents, including but not limited to, injuries, illnesses and inappropriate behavior.
  • Employees are eligible to join our 401K after 1 year and 1000 hours of service.

Matching Summary

Responsible for overseeing Guest Services staff, assigning duties, and ensuring all team members provide exceptional customer service.

Salary

Base: $21.95; Bonus/Equity: Not specified; Benefits: Medical, Dental & Vision after 1560 hours

Skills & Requirements

Must-have

  • overseeing Guest Services staff
  • assigning duties
  • handling guest-related incidents
  • maintaining reporting standards
  • upholding a safe environment
  • working under pressure

Nice-to-have

  • exceptional customer service
  • calm and courteous demeanor
  • multi-tasking ability
  • working in fast-paced environment

Key Requirements

  • 1 year of supervisory experience preferred
  • Ability to stand, walk, climb stairs
  • Work nights, weekends, holidays
  • Communicate effectively in English
  • Work authorization in United States

Work Rights

Not specified

Tailored Resume

Cover Letter