Product Operations Account Manager

Figure Markets

Remote, US
Base: $110,000 - $148,350pyr; bonus/equity: 25% an...
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4-7 years technical account management experience
Api key management and user permissioning
End-to-end client onboarding and go-live
** Figure Markets is seeking a Product Operations Account Manager to oversee client onboarding and ensure successful use of their blockchain-powered financial products. The role requires a blend of technical account management and customer success skills, particularly in the FinTech, Lending, or SaaS industries. **

Job Summary

  • This role serves as the operational bridge between sales and long-term client success for blockchain-based lending and asset management platforms.
  • The successful candidate will manage end-to-end client onboarding, including technical provisioning, API configuration, and user training.
  • Figure offers a comprehensive benefits package including 100% employer-paid health premiums, up to 12 weeks paid family leave, and company equity.

Matching Summary

Match Score: 75

** Figure Markets is seeking a Product Operations Account Manager to oversee client onboarding and ensure successful use of their blockchain-powered financial products. The role requires a blend of technical account management and customer success skills, particularly in the FinTech, Lending, or SaaS industries. **

Salary

Base: $110,000 - $148,350/yr; Bonus/Equity: 25% annual bonus target paid quarterly plus RSUs; Benefits: Comprehensive health, vision, dental, 401k, and paid family leave

Skills & Requirements

Must-have

  • 4-7 years technical account management experience
  • API key management and user permissioning
  • End-to-end client onboarding and go-live
  • Technical troubleshooting and bug resolution
  • Post-sales relationship ownership

Nice-to-have

  • Understanding of mortgage or lending lifecycles
  • Experience with asset management platforms
  • Background in structured finance
  • Ability to create training materials and guides

Key Requirements

  • Bachelor's degree preferred
  • US work eligibility verification required
  • No visa sponsorship available

Work Rights

Must verify identity and eligibility to work in the United States

Tailored Resume

Cover Letter