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Figure Markets is seeking a Product Operations Account Manager to oversee client onboarding and ensure successful use of their blockchain-powered financial products. The role requires a blend of technical account management and customer success skills, particularly in the FinTech, Lending, or SaaS industries.
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Job Summary
This role serves as the operational bridge between sales and long-term client success for blockchain-based lending and asset management platforms.
The successful candidate will manage end-to-end client onboarding, including technical provisioning, API configuration, and user training.
Figure offers a comprehensive benefits package including 100% employer-paid health premiums, up to 12 weeks paid family leave, and company equity.
Matching Summary
Match Score: 75
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Figure Markets is seeking a Product Operations Account Manager to oversee client onboarding and ensure successful use of their blockchain-powered financial products. The role requires a blend of technical account management and customer success skills, particularly in the FinTech, Lending, or SaaS industries.
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Salary
Base: $110,000 - $148,350/yr; Bonus/Equity: 25% annual bonus target paid quarterly plus RSUs; Benefits: Comprehensive health, vision, dental, 401k, and paid family leave
Skills & Requirements
Must-have
4-7 years technical account management experience
API key management and user permissioning
End-to-end client onboarding and go-live
Technical troubleshooting and bug resolution
Post-sales relationship ownership
Nice-to-have
Understanding of mortgage or lending lifecycles
Experience with asset management platforms
Background in structured finance
Ability to create training materials and guides
Key Requirements
Bachelor's degree preferred
US work eligibility verification required
No visa sponsorship available
Work Rights
Must verify identity and eligibility to work in the United States