Gbs Customer Service Rep

HCM Portal (UPS)

Us
Base: $20.70ph to $33.65ph; bonus/equity: not spec...
Customer service experience
Case investigation skills
Call handling abilities
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
  • The company offers a comprehensive benefits package including medical, dental, vision, and a 401(k) retirement program.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Salary

Base: $20.70/hr to $33.65/hr; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Case investigation skills
  • Call handling abilities

Nice-to-have

  • Team collaboration skills
  • Passion for helping others
  • Adaptability in a fast-paced environment

Key Requirements

  • Must be a U.S. Citizen
  • Authorized to work in the U.S.

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter