Customer Banking Specialist - South Melbourne

CommBank

South Melbourne, Victoria, Australia
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers

Job Summary

  • The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • Responsibilities include conducting in-depth conversations about home loans, business banking, and providing financial advice.
  • Candidates must be available for a predetermined roster of 11am-4pm Monday through Friday.

Matching Summary

The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail
  • Strong problem-solving skills
  • Commitment to risk-adverse culture

Nice-to-have

  • Genuine interest in financial wellbeing
  • Holistic solution provider mindset
  • Ability to work in busy commercial environment
  • Interest in building a long-term career

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter