Base: $25.00 - $27.88 hourly; bonus/equity: not sp...
Client transaction processing
Financial needs assessment
Self-service technology education
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Salary
Base: $25.00 - $27.88 hourly; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
Client transaction processing
Financial needs assessment
Self-service technology education
Risk culture adherence
Operational excellence
Nice-to-have
Passion and commitment
Collaborative teamwork
Adaptability to new technology
Critical thinking and problem-solving
Key Requirements
High School Diploma / GED / Secondary School or equivalent
Ability to learn and adapt to new information
Confident in educating clients on self-service
Flexibility to work weekends and/or extended hours