You will play an important role in guiding customers through the exciting process of selecting exterior colours and materials for their new home
Job Summary
You will play an important role in guiding customers through the exciting process of selecting exterior colours and materials for their new home.
Support internal and external customers by providing accurate advice, processing orders, and delivering an exceptional customer experience across phone, email, and digital channels.
Brickworks is one of Australia’s largest and most diverse building material manufacturers, housing some of Australia’s best-known building material brands.
Matching Summary
You will play an important role in guiding customers through the exciting process of selecting exterior colours and materials for their new home.
Skills & Requirements
Must-have
Customer focused retail sales
Processing orders using JDE and Salesforce
Managing customer enquiries across channels
Maintaining high presentation standards
Building strong customer relationships
Nice-to-have
Interest in interior design
Interest in colour selections
Tertiary qualification in related discipline
Key Requirements
Previous customer service or sales experience
Proficiency in Microsoft Office
Experience using ERP and CRM systems
Strong written and verbal communication skills
Excellent customer service & time management skills
Australian or New Zealand citizen or permanent resident
Work Rights
Australian or New Zealand citizen or permanent resident