Director Of Business Operations Northumberland (hybrid), United Kingdom £105,946 - £115,387 Fixed Term Apply By 29 April, 2026 Posted On 17 April, 2026

Northumberland County Council

Northumberland, United Kingdom
£105,946 - £115,387 py
**
Strategic vision for business operations centre
Lead diverse enabling services
Drive digital transformation and ai adoption
** Northumberland County Council is seeking a Director of Business Operations to lead its Business Operations Centre in a hybrid role. The position focuses on driving transformation and enhancing service delivery across various enabling services, with a salary range of £105,946 to £115,387 for a fixed term of 12 months. **

Job Summary

  • This is a unique opportunity to lead one of the Council’s most critical enterprise functions—driving transformation, enhancing service delivery, and enabling exceptional employee and customer experiences across our organisation.
  • As the Director of Business Operations, you will define and deliver the long-term strategic vision for a centre that supports thousands of colleagues and underpins the effective running of the Council.
  • You will play a key strategic role in modernising and future‑proofing the way we work—making a tangible impact on colleagues, communities, and the wider region.

Matching Summary

Match Score: 75

** Northumberland County Council is seeking a Director of Business Operations to lead its Business Operations Centre in a hybrid role. The position focuses on driving transformation and enhancing service delivery across various enabling services, with a salary range of £105,946 to £115,387 for a fixed term of 12 months. **

Salary

£105,946 - £115,387

Skills & Requirements

Must-have

  • Strategic vision for Business Operations Centre
  • Lead diverse enabling services
  • Drive digital transformation and AI adoption
  • Ensure robust governance and compliance
  • Manage significant budgets and resources

Nice-to-have

  • Foster high-performance culture
  • Enhance employee and customer experiences
  • Champion continuous improvement

Key Requirements

  • Level 6 qualification or equivalent senior experience
  • Significant leadership experience in large, complex organisation
  • Public sector experience desirable
  • Extensive senior leadership in shared services/large-scale operations
  • Proven track record of strategic and operational transformations
  • Deep expertise in process harmonisation and optimisation
  • Experience leading digital innovation (automation, AI)
  • Strong understanding of governance, compliance, and risk frameworks
  • Advanced skills in analytics and performance management
  • Excellent influencing and communication skills
  • Strong financial acumen and budget management experience
  • Broad understanding of local government services

Work Rights

Not specified

Tailored Resume

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