Usher

ASM Global

Fort Worth, TX, United States
Assist patrons with seating
Maintain position on post
Oversee assigned area
The Usher position is required to assist patrons with their customer service needs while attending a public or private event

Job Summary

  • The Usher position is required to assist patrons with their customer service needs while attending a public or private event.
  • Essential duties include assisting patrons with seating, maintaining assigned areas, operating a handicap lift if applicable, and responding to patron complaints.
  • The role requires the ability to navigate various floor surfaces, stand and walk continuously, and work in diverse environments including loud noise and flashing lights.

Matching Summary

The Usher position is required to assist patrons with their customer service needs while attending a public or private event.

Skills & Requirements

Must-have

  • Assist patrons with seating
  • Maintain position on post
  • Oversee assigned area
  • Operate handicap lift
  • Act on complaints
  • Communicate clearly
  • Stay calm in fast-paced environment

Nice-to-have

  • Friendly disposition and a smile
  • Handle conflict effectively
  • Customer service experience

Key Requirements

  • High School Diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to communicate clearly
  • Ability to stay calm in stressful environments
  • Ability to navigate various floor surfaces
  • Ability to stand and walk continuously
  • Ability to work in diverse environments

Work Rights

Not specified

Tailored Resume

Cover Letter