The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to ensure operational excellence
Job Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to ensure operational excellence.
You will lead and inspire a team of sales associates on the shop floor to achieve and surpass daily sales goals while fostering a culture of positivity.
The role requires educating customers on Lush brand values such as fighting animal testing and promoting fresh, handmade cosmetics.
Matching Summary
The Floor Leader plays a vital role in supporting the Store Management Team across all areas of the business to ensure operational excellence.
Skills & Requirements
Must-have
1 year customer service experience
Cash handling and register operations
Supervisory coaching and training skills
Problem-solving in fast-paced environments
Flexible schedule including evenings weekends
Nice-to-have
Consultation-based customer service experience
Sales metrics analysis proficiency
Skincare or cosmetics industry background
Passion for ethical business practices
Product knowledge depth in natural beauty
Key Requirements
Minimum 1 year supervisory experience
Experience with cash handling procedures
Availability for flexible shifts including holidays