Customer Service Representative

Holiday Pet Hotel

Encinitas, CA, United States
Base: $16.90 - $18.00ph doe; bonus/equity: tips; b...
On-site
Multi-line phones
Computer systems
Handling cash
Holiday Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service in a pet-friendly environment. The ideal candidate will have previous customer service experience and be comfortable multitasking in a lively setting

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • Pay starts at $16.90 - $18.00/hour DOE + tips and part-time health, mental health, and telehealth benefits are offered.

Matching Summary

Match Score: 85

Holiday Pet Hotel is seeking a Customer Service Representative who is passionate about both pets and people, aiming to provide exceptional service in a pet-friendly environment. The ideal candidate will have previous customer service experience and be comfortable multitasking in a lively setting.

Salary

Base: $16.90 - $18.00/hour DOE; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • multi-line phones
  • computer systems
  • handling cash
  • balancing cash drawer
  • answering phones with a smile
  • welcoming pet parents

Nice-to-have

  • fluent in human and hound
  • concierge skills
  • chaos coordinator skills
  • people-person and pet-person

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter