Data Center Break/fix Technician (all Levels)

JLL UK

Spartanburg, SC, United States
Server hardware diagnostics and repair
Component replacement
Data center infrastructure knowledge
This progressive technical role supports mission-critical data center operations through comprehensive hardware break/fix support, ranging from entry-level component replacement to senior technical leadership and escalation management

Job Summary

  • This progressive technical role supports mission-critical data center operations through comprehensive hardware break/fix support, ranging from entry-level component replacement to senior technical leadership and escalation management.
  • Your day-to-day tasks will include diagnosing and repairing failed servers, storage nodes, and network equipment, performing structured cabling installations and repairs, and collaborating with engineering teams.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.

Matching Summary

This progressive technical role supports mission-critical data center operations through comprehensive hardware break/fix support, ranging from entry-level component replacement to senior technical leadership and escalation management.

Skills & Requirements

Must-have

  • Server hardware diagnostics and repair
  • Component replacement
  • Data center infrastructure knowledge
  • Structured cabling installation and repair
  • Respond to hardware incident tickets
  • 24/7 operation availability

Nice-to-have

  • Mentoring junior technicians
  • Process improvement initiatives
  • Cross-functional collaboration
  • ITIL framework understanding

Key Requirements

  • 2+ years of hands-on experience
  • Proficiency with server management tools
  • Strong understanding of data center infrastructure
  • Experience with ITSM processes
  • Ability to work under pressure
  • Physical ability to lift up to 50 pounds
  • High school diploma or equivalent
  • Technical certifications preferred

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter