Advice Line Nurse - Rn, Family Medicine Central Support

Carilion Clinic

Roanoke, Virginia, US
On-site
Triage incoming calls
Analyze patient information
Provide patient education
Carilion Clinic is seeking a full-time Advice Line Nurse (RN) for its Family Medicine Central Support team in Roanoke, Virginia. The role involves triaging calls, providing patient education, and coordinating care within a collaborative healthcare environment

Job Summary

  • The Advice Line Nurse triages incoming calls and assumes primary accountability for nursing coordination and provision of individualized care for patients of all ages.
  • Consults with callers, analyzes information, and counsels/refers patients regarding their health care needs, directing them to appropriate resources.
  • This role involves answering clinical questions, providing patient education, processing referrals, and entering information into electronic medical records within a call center environment.

Matching Summary

Match Score: 85

Carilion Clinic is seeking a full-time Advice Line Nurse (RN) for its Family Medicine Central Support team in Roanoke, Virginia. The role involves triaging calls, providing patient education, and coordinating care within a collaborative healthcare environment.

Skills & Requirements

Must-have

  • Triage incoming calls
  • Analyze patient information
  • Provide patient education
  • Work in a call center environment
  • Excellent communication skills
  • Critical thinking skills

Nice-to-have

  • Patient advocate
  • Psychological/social/cultural support
  • Team-oriented approach

Key Requirements

  • 4 years of varied nursing experience
  • Some inpatient nursing experience
  • Currently licensed as RN in Virginia
  • Keyboarding skills for automated computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter