Account Manager, Us

DoiT

Remote, US
Remote
2+ years account management experience
3+ years technology company experience
Strong verbal and written communication skills
The role is integral to nurturing relationships with existing customers and ensuring 100% retention of DoiT's client base

Job Summary

  • The role is integral to nurturing relationships with existing customers and ensuring 100% retention of DoiT's client base.
  • Responsibilities include identifying cost optimization opportunities, managing support escalations, and delivering regular quarterly reviews.
  • DoiT offers unlimited vacation, flexible working options, health insurance, and a professional development stipend to its global remote team.

Matching Summary

The role is integral to nurturing relationships with existing customers and ensuring 100% retention of DoiT's client base.

Skills & Requirements

Must-have

  • 2+ years Account Management experience
  • 3+ years technology company experience
  • Strong verbal and written communication skills
  • Ability to manage customer support escalations
  • Experience negotiating long-term commitments

Nice-to-have

  • Great sense of humor and fun at work
  • Desire to grow within the organization
  • Entrepreneurial mindset
  • Ability to balance big picture with minutiae

Key Requirements

  • 2+ years in Account Management or Customer Success
  • 3+ years experience at a technology company
  • Strong technical skills to engage with technical teams

Work Rights

Not specified

Tailored Resume

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