Service Drive Lane Manager

Keyes Toyota

Keyes Toyota, CA, United States
Base: $10,000.00 - $15,000.00 monthly; bonus/equit...
On-site
Manage service staff activities
Ensure exceptional customer service
Attain performance targets
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for, training and development of all service consultants and support staff.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Salary

Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Performance driven incentives, commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Manage service staff activities
  • Ensure exceptional customer service
  • Attain performance targets
  • Train and develop service consultants
  • Handle peak traffic times
  • Perform quality inspections

Nice-to-have

  • Team player
  • Focus on exemplary customer service
  • Ability to multi-task
  • Basic mechanical understanding

Key Requirements

  • 2-3 years previous Assistant Service Manager or Service Manager experience
  • Toyota Brand experience highly preferred
  • Spanish speaking preferred
  • Acceptable driving record and valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter