Receipting & Collections Officer

Mercy Health

Richmond, , Australia
Hybrid
Strong written and verbal communication
Customer service focus
Attention to detail
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century

Job Summary

  • Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
  • The Credit Officer role ensures timely processing and collection of outstanding accounts, reconciliations, adjustments, and refunds while liaising with stakeholders.
  • Mercy Health values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds.

Matching Summary

Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.

Skills & Requirements

Must-have

  • Strong written and verbal communication
  • Customer service focus
  • Attention to detail
  • Microsoft Excel experience
  • Manage overdue accounts portfolio
  • Negotiate payment arrangements

Nice-to-have

  • Resilient and compassionate
  • Experience in fast-paced environment
  • Excellent phone manners
  • Experience with Age Care/Home Care collections
  • Commitment to patient-centred care

Key Requirements

  • Current Police Record Check
  • Working with Children Check
  • Proof of influenza vaccination
  • Vaccination status per public health orders

Work Rights

Must provide Police Record Check and Working with Children Check

Tailored Resume

Cover Letter