Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions
Customer success or account management
Ai-powered solutions
As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions
Job Summary
As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
The company is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work.
The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
Matching Summary
As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants
Skills & Requirements
Must-have
enterprise SaaS solutions
customer success or account management
AI-powered solutions
product expertise and support
client onboarding and training
Nice-to-have
curious minds and courageous collaborators
sun-drenched optimism and drive
empathy and shared enthusiasm
functional domain expertise in HR/recruiting
Key Requirements
4+ years of experience in customer success or account management
4+ years of experience supporting or implementing enterprise SaaS solutions
4+ years of technical understanding of complex software ecosystems
4+ years of experience educating clients on products