MHC is intentionally building an outstanding company culture where clients and associates are treated as equals
Job Summary
MHC is intentionally building an outstanding company culture where clients and associates are treated as equals.
The Consumer Navigator plays a critical front-line role in engaging consumers onsite, ensuring seamless connection to care and closing care coordination gaps.
Mental Health Cooperative offers a full comprehensive benefit plan including medical, dental, vision, life insurance, disability, and a 403b retirement plan.
Matching Summary
MHC is intentionally building an outstanding company culture where clients and associates are treated as equals.
Skills & Requirements
Must-have
Consumer engagement onsite
Care coordination and gap closure
Proactive outreach and appointment scheduling
Electronic health record documentation
De-escalation skills
Nice-to-have
Caring, collaborative, innovative, and energizing team
Leadership by example
Team-oriented problem solving
Customer service indicative of mutual respect
Key Requirements
Bachelor's degree in social work, human services, behavioral health, psychology, public health, or related field
Experience in healthcare, behavioral health, care coordination, or consumer-facing service roles preferred
Familiarity with THL requirements and care coordination workflows preferred