Contact Center Trainer I

M&T Bank

Williamsville, New York, United States of America
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
Flexibility for m-f 6am-9pm hours
Availability for sat/sun 9am-5pm shifts
Experience delivering classroom training
The role involves scheduling, delivering, and designing routine internal training programs to support business needs

Job Summary

  • The role involves scheduling, delivering, and designing routine internal training programs to support business needs.
  • Candidates must adhere to compliance and operational risk controls while maintaining internal control standards.
  • The position requires flexibility to work varying hours including evenings and weekends at multiple locations.

Matching Summary

The role involves scheduling, delivering, and designing routine internal training programs to support business needs.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Flexibility for M-F 6am-9pm hours
  • Availability for Sat/Sun 9am-5pm shifts
  • Experience delivering classroom training

Nice-to-have

  • Understanding of team integration concepts
  • Ability to co-facilitate specialized training
  • Commitment to promoting belonging environment

Key Requirements

  • Associate's degree required or equivalent experience
  • Minimum 2 years related business line experience
  • Combined 4 years higher education/work experience if no degree

Work Rights

Not specified

Tailored Resume

Cover Letter