IT Operations will be representing IT in front of Site Leaders, responsible for daily production work tasks and providing advanced system-level support
Job Summary
IT Operations will be representing IT in front of Site Leaders, responsible for daily production work tasks and providing advanced system-level support.
The role involves coordinating with workgroups, providing telephony support, performing hardware and software upgrades, and attending to break/fix engagements.
Key responsibilities include preparing reports, performing site maintenance, ensuring updates, managing IT infrastructure rooms, and implementing local automation.
Matching Summary
IT Operations will be representing IT in front of Site Leaders, responsible for daily production work tasks and providing advanced system-level support.
Skills & Requirements
Must-have
IT help desk experience
multi-user operating systems
hardware and software tools
trouble ticket resolution
system-level support
site maintenance and safety checks
Nice-to-have
sense of urgency
works well under pressure
strong attention to detail
independent decision making
Key Requirements
Experience working within an IT help desk environment