Client Service Associate

Mass. Eye And Ear

Newton, MA, United States
Base: $17.71 - $24.28phly; bonus/equity: not speci...
Fully remote
Client support and account management
Healthcare billing and insurance
Data tracking and reporting
Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Client Service Associate supports client services, managing new and existing accounts, and develops weekly and monthly reports detailing client activity.
  • The organization offers comprehensive benefits, career advancement opportunities, and recognition programs designed to celebrate contributions and support professional growth.

Matching Summary

Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Salary

Base: $17.71 - $24.28/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client support and account management
  • Healthcare billing and insurance
  • Data tracking and reporting
  • EPIC and CoPath knowledge
  • Customer service and problem-solving

Nice-to-have

  • Provider database maintenance
  • Attention to detail
  • Microsoft Word and Excel proficiency

Key Requirements

  • High School Diploma or Equivalent required
  • 4-6 years of relevant experience required
  • Healthcare setting experience required
  • Knowledge of 3rd party payers and billing required

Work Rights

Not specified

Tailored Resume

Cover Letter