Customer Solutions Representative - Collector - Jacksonville, Fl - Starting July 2026

Ally

Jacksonville, FL, United States
Base: $23ph; bonus/equity: monthly incentives; ben...
On-site
Experience in customer service
Ability to handle outbound calls
Skill in resolving payment issues
The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts

Job Summary

  • The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.
  • Employees will receive thorough training in compliance, negotiation, and sales while contributing to a team that values professionalism.
  • Compensation includes $23 per hour plus monthly incentives, with a structured schedule including one Saturday per month.

Matching Summary

The role involves proactively making outbound calls and handling inbound calls to assist customers with auto loan accounts.

Salary

Base: $23/hr; Bonus/Equity: Monthly incentives; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience in customer service
  • Ability to handle outbound calls
  • Skill in resolving payment issues

Nice-to-have

  • Empathetic communication style
  • Professional negotiation skills
  • Commitment to financial well-being

Key Requirements

  • Prior customer service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter