Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Croatia
On-site
B2b saas platform experience
Software implementation leadership
Client onboarding and training
The job posting seeks an Implementation & Customer Success Specialist for a B2B SaaS company in Croatia, focusing on the mining and FIFO operations sectors. The role involves leading software implementations, customer success initiatives, and collaborating with various stakeholders to ensure optimal platform adoption

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a workforce accommodation and transportation platform.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining and energy sectors.

Matching Summary

Match Score: 85

The job posting seeks an Implementation & Customer Success Specialist for a B2B SaaS company in Croatia, focusing on the mining and FIFO operations sectors. The role involves leading software implementations, customer success initiatives, and collaborating with various stakeholders to ensure optimal platform adoption.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Client onboarding and training
  • Stakeholder relationship management
  • Operational problem-solving skills

Nice-to-have

  • Experience in mining or FIFO operations
  • Strategic thinking capabilities
  • Cross-functional collaboration
  • Remote-first work environment
  • International travel willingness

Key Requirements

  • Client-focused professional background
  • Hands-on execution in dynamic environments
  • Ability to shape internal best practices

Work Rights

Not specified

Tailored Resume

Cover Letter