8+ years enterprise software application development
8+ years salesforce platform troubleshooting
2+ years ai/ml integration experience
This role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
This role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents.
The company is a Fortune 500 leader in AI platforms for managing people, money, and agents, fostering a culture of integrity and empathy.
Candidates will utilize Prompt Builder and Data Cloud to deliver personalized AI interactions while ensuring strict security via the Einstein Trust Layer.
Matching Summary
This role leads the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD (Pleasanton); Base: $131,600 - $233,900 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants
Skills & Requirements
Must-have
8+ years Enterprise Software Application Development
8+ years Salesforce platform troubleshooting
2+ years AI/ML integration experience
Debugging LLM-based applications
Data Cloud ingestion and harmonization
Nice-to-have
Familiarity with RAG patterns
Rapid prototyping in Sandbox environments
Einstein Trust Layer security standards
IT service management best practices
Mentorship and instruction capabilities
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development
8+ years troubleshooting Salesforce platform end-to-end