Microsoft Customer Engagement Senior Associate

RSM UK

India
Not specified; not specified; competitive benefits...
**
4+ years functional experience with microsoft dynamics 365 ce
Hands-on implementation of customer service or sales modules
Experience with power platform including power automate and power apps
** RSM UK is seeking a Microsoft Customer Engagement Senior Associate in India, focusing on implementing Microsoft Dynamics 365 CE applications. The role emphasizes collaboration with US-based stakeholders and offers opportunities for professional growth in a dynamic consulting environment. **

Job Summary

  • The role involves leading the translation of business requirements into detailed functional specifications for complex enterprise implementations.
  • Candidates will collaborate closely with US-based project teams to manage priorities, timelines, and deliverables across different time zones.
  • RSM offers a competitive benefits package, schedule flexibility, and support for actively pursuing Microsoft certifications.

Matching Summary

Match Score: 75

** RSM UK is seeking a Microsoft Customer Engagement Senior Associate in India, focusing on implementing Microsoft Dynamics 365 CE applications. The role emphasizes collaboration with US-based stakeholders and offers opportunities for professional growth in a dynamic consulting environment. **

Salary

Not specified; Not specified; Competitive benefits and compensation package mentioned

Skills & Requirements

Must-have

  • 4+ years functional experience with Microsoft Dynamics 365 CE
  • Hands-on implementation of Customer Service or Sales modules
  • Experience with Power Platform including Power Automate and Power Apps
  • Strong business process mapping and requirements analysis skills
  • Ability to manage multiple priorities in a global delivery model

Nice-to-have

  • Excellent written and verbal communication skills in English
  • Experience collaborating with US-based stakeholders across time zones
  • Contribution to solution design and architecture discussions
  • Active pursuit of Microsoft certifications

Key Requirements

  • 4+ years hands-on functional experience with Microsoft Dynamics 365 Customer Engagement
  • Proven implementation experience across one or more Dynamics 365 CE applications
  • Experience with Microsoft Power Platform components (Power Automate, Power Apps, Dataverse)
  • Strong business process mapping and requirements analysis skills
  • Certifications in Microsoft Dynamics 365 or Power Platform (Strongly Preferred)

Work Rights

Not specified

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