You will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services
Job Summary
You will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services.
You will be mainly accountable for describing and defining IT processes and services, including their relationships, dependencies, and business value.
ABB’s Electrification (EL) Business Area is a leading provider of a full range of protection, control and measurement solutions.
Matching Summary
You will define, manage, and monitor processes to meet requirements for Information Systems (IS) services by planning, measuring, and improving all aspects of IS services.
Skills & Requirements
Must-have
IT Service Management concepts (ITIL)
managing global IT applications
defining and monitoring IT processes
KPI target alignment
vendor contract review and approval
Nice-to-have
strong business relationships
collaboration with ABB IT units
intellectual firepower
curious, courageous, creative minds
Key Requirements
Master degree in Computer Science or related field
Experience in managing global IT applications
Experience with IT Service Management concepts (ITIL)