Functional Lead

ServiceStream

Melbourne, VIC, Australia
Hybrid
10+ years fsm product leadership experience
Deep expertise in servicenow or oracle fsm
Strong understanding of api and sftp integrations
The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform

Job Summary

  • The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform.
  • Candidates must have Australian citizenship and at least 10 years of experience in FSM product or functional leadership.
  • The company offers genuine hybrid flexibility, national career pathways, and discounts with major retail partners.

Matching Summary

The role involves owning the functional strategy, roadmap, and architecture for the enterprise Field Service Management platform.

Skills & Requirements

Must-have

  • 10+ years FSM product leadership experience
  • Deep expertise in ServiceNow or Oracle FSM
  • Strong understanding of API and sFTP integrations
  • Proven leadership in BAU operations and projects
  • Australian Citizenship required

Nice-to-have

  • Experience in Defence, Telco, Transport or Utilities
  • Agile or project management certifications
  • Degree in IT, engineering, or business
  • High-service mindset for internal customers
  • Ability to influence without authority

Key Requirements

  • Australian Citizenship (mandatory)
  • 10+ years FSM functional leadership experience
  • Degree in IT, engineering, or business (or equivalent)

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter