The role involves providing world-class service to clients through inbound/outbound calls, email, and live chat while meeting strict performance metrics
Job Summary
The role involves providing world-class service to clients through inbound/outbound calls, email, and live chat while meeting strict performance metrics.
Teammates are expected to filter website content, perform data research, handle basic troubleshooting, and manage customer complaints effectively.
TaskUs seeks self-motivated individuals who can adapt quickly to process changes and contribute to a culture of constant motion and growth.
Matching Summary
The role involves providing world-class service to clients through inbound/outbound calls, email, and live chat while meeting strict performance metrics.
Skills & Requirements
Must-have
Willing to work cyclical schedules
Strong verbal and written communication skills
Proficient in Windows OS and Apple OS X
Typing speed of at least 30 WPM for voice
Typing speed of at least 35 WPM for non-voice
Knowledge of Microsoft Office and Google applications