Clickedu is seeking a Senior Consultant for their Contact Center, responsible for providing high-quality customer service and support related to order fulfillment, product information, and technical assistance. The company, part of Sanoma Learning, focuses on enhancing education through innovative learning solutions
Job Summary
The role involves conscientiously executing customer service tasks for both inbound and outbound traffic within the scope of job procedures.
Sanoma Learning is a leading K12 European learning company operating in 12 countries with over 3000 employees shaping the future of education.
Responsibilities include providing information on products, resolving complaints, offering technical support for multimedia products, and conducting market research.
Matching Summary
Match Score: 85
Clickedu is seeking a Senior Consultant for their Contact Center, responsible for providing high-quality customer service and support related to order fulfillment, product information, and technical assistance. The company, part of Sanoma Learning, focuses on enhancing education through innovative learning solutions.