The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations
Job Summary
The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
As a Senior Technical Solutions Architect supporting global customer service, you will design and optimize end-to-end technology solutions that enable world-class customer experiences.
We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
Matching Summary
The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
Skills & Requirements
Must-have
ERP, CRM, CCaaS, digital platforms
enterprise integration patterns
cloud platforms and modern delivery
contact center integrations
omnichannel architectures
Nice-to-have
forward-thinking technologist
collaborative, fast-paced environment
bridging business and technical needs
emerging technologies assessment
Key Requirements
7+ years solutions architecture experience
4+ years designing enterprise solutions
Bachelor's degree in Computer Science or equivalent
Experience in regulated industries (HIPAA, GDPR)
Strong communication and stakeholder management skills