Billing And Collections Specialist

Assurant Services Australia Pty Limited

Bothell, WA, US
Base: $20 ph; bonus/equity: uncapped commissions; ...
Hybrid (on-site during training, then fully remote)
Payment processing and negotiations
Locating and contacting former tenants
Debt resolution with determination
Assurant Services Australia is seeking a Billing and Collections Specialist for their Bothell, WA office, which will transition to a fully remote role after a training period. The position requires strong customer service, negotiation skills, and resilience in handling challenging interactions while offering competitive pay, commissions, and benefits

Job Summary

  • This is a remote position once training period is completed, with a $500 new hire bonus upon completion of in-person training in Bothell, WA.
  • Employees will receive paid training on State and Federal laws pertaining to collections, software application usage, and negotiation techniques, with the company paying for the American Collectors Association Exam.
  • The position offers a base pay of $20 per hour plus uncapped commissions, with estimated first-year earnings of $60,000-$75,000 and second-year earnings of $70,000-$100,000, along with health and wellbeing benefits starting on day 1.

Matching Summary

Match Score: 85

Assurant Services Australia is seeking a Billing and Collections Specialist for their Bothell, WA office, which will transition to a fully remote role after a training period. The position requires strong customer service, negotiation skills, and resilience in handling challenging interactions while offering competitive pay, commissions, and benefits.

Salary

Base: $20 per hour; Bonus/Equity: Uncapped commissions; Benefits: Health and wellbeing benefits start on day 1, competitive 401(k) match, generous PTO

Skills & Requirements

Must-have

  • Payment processing and negotiations
  • Locating and contacting former tenants
  • Debt resolution with determination
  • Handling challenging customers
  • Meeting collection targets
  • Managing emotional stress

Nice-to-have

  • Exceptional customer service
  • Innovative ideas and techniques
  • Balancing empathy with collection needs

Key Requirements

  • High school diploma or GED
  • Minimum internet download speed of 15 Mbps
  • Minimum internet upload speed of 3 Mbps
  • Reside within 100-mile radius of Bothell, WA

Work Rights

Not specified

Tailored Resume

Cover Letter