Wpx Delivery Lead

122

Tokyo, Japan
**
5 years facility management experience
Vendor and team leadership skills
Sla and kpi compliance management
** JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, responsible for overseeing workplace services and ensuring high standards of occupant and guest experiences. The ideal candidate should have a minimum of five years in facility or hospitality management, excellent communication skills, and a client-focused approach. **

Job Summary

  • This role is proactive and detail-focused to ensure workplace services are delivered consistently to enable a superior Occupant and Guest Experience.
  • The position involves overseeing day-to-day service delivery by the Workplace team and vendor partners while ensuring strict compliance with SOPs and SLAs.
  • Candidates must demonstrate strong people management skills to lead a delivery coordinator and develop the team through performance assessments and training.

Matching Summary

Match Score: 75

** JLL is seeking a Wpx Delivery Lead in Tokyo, Japan, responsible for overseeing workplace services and ensuring high standards of occupant and guest experiences. The ideal candidate should have a minimum of five years in facility or hospitality management, excellent communication skills, and a client-focused approach. **

Skills & Requirements

Must-have

  • 5 years facility management experience
  • Vendor and team leadership skills
  • SLA and KPI compliance management
  • Proactive operational problem solving
  • Client stakeholder relationship management

Nice-to-have

  • Hospitality-oriented communication style
  • Bachelor's degree in related field
  • Agile mindset for fast-paced environments
  • Data analysis reporting capabilities
  • Experience with real estate technology

Key Requirements

  • Minimum 5 years in facility or hospitality industry
  • Fluent in English language
  • Strong verbal and written communication skills
  • Ability to work on-site in Tokyo, Japan

Work Rights

Not specified

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