Customer Service Executive (johor)

Hong Leong Bank

Johor, Malaysia
Customer service excellence
Sales and cross selling
Cash handling experience
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores

Job Summary

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores.
  • Learn and use I-Pads/other devices for customer service and cross selling.
  • Maintain confidentiality of customers and the Bank's information in a responsible manner.

Matching Summary

Provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores.

Skills & Requirements

Must-have

  • Customer service excellence
  • Sales and cross selling
  • Cash handling experience

Nice-to-have

  • Excellent communication skills
  • Professional appearance
  • High level of integrity

Key Requirements

  • Malaysian citizen
  • Fresh graduates welcome
  • Experience in financial institution

Work Rights

Not specified

Tailored Resume

Cover Letter