Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitor critical data center infrastructure
Identify and escalate faults
Central dispatcher during issues
The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing communication during operational issues. The role requires a high school diploma and relevant experience, with a preference for candidates with an associate's degree or technical training

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including health, dental, life and disability insurance, tuition waivers, 12 holidays, and immediate leave accrual.

Matching Summary

Match Score: 75

The University of Arkansas in Fayetteville is seeking a Data Center Facility Operator responsible for monitoring critical data center infrastructure and managing communication during operational issues. The role requires a high school diploma and relevant experience, with a preference for candidates with an associate's degree or technical training.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Identify and escalate faults
  • Central dispatcher during issues
  • Maintain security and shift logs
  • Monitor data center security cameras

Nice-to-have

  • Advance the state and build a better world
  • Foster a welcoming climate
  • Nurture creativity and discovery

Key Requirements

  • High school diploma or equivalent
  • One year of specialized experience
  • Experience in a secure environment
  • Associate's degree or technical training in a related field (preferred)
  • One year of computer support experience (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter