Collision Center Customer Service Representative

Hendrick Chrysler Dodge Jeep Ram Collision Center

Hoover, Alabama, US
Great pyy; benefits: pyid health insurance, 401k m...
Answer incoming phone calls professionally
Greets customers entering dealership showroom
Directs customers to appropriate departments
The role involves answering incoming calls, greeting customers, and working directly with collision estimators to check in cars

Job Summary

  • The role involves answering incoming calls, greeting customers, and working directly with collision estimators to check in cars.
  • Benefits include paid health insurance, 401k match, paid vacation, sick leave, holidays, and paid training.
  • The position requires maintaining CSI scores at or above company standards while following all safety rules and regulations.

Matching Summary

The role involves answering incoming calls, greeting customers, and working directly with collision estimators to check in cars.

Salary

Great pay; Benefits: PAID Health insurance, 401k match, paid vacation, sick, holidays, and paid training

Skills & Requirements

Must-have

  • Answer incoming phone calls professionally
  • Greets customers entering dealership showroom
  • Directs customers to appropriate departments
  • Maintains CSI at or above company standards
  • Accurate timekeeping system usage

Nice-to-have

  • Previous customer service experience desired
  • Strong organizational skills required
  • Passion for delivering best customer service
  • Teamwork through trust and respect
  • Commitment to continuous improvement

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Basic computer skills for timekeeping
  • Regular and predictable attendance required

Work Rights

Not specified

Tailored Resume

Cover Letter