Squad Master / Sr. Cje Sepa & Manual Payments

ING

Sepa direct debits expertise
Manual payments processing
Risk based assignments
The role is responsible for ensuring a smart, personalized, and seamless customer experience within the Payments Tribe

Job Summary

  • The role is responsible for ensuring a smart, personalized, and seamless customer experience within the Payments Tribe.
  • You will lead risk-based assignments covering SEPA Direct Debits and manual initiated payments while driving fresh ideas in a fast-changing environment.
  • Success requires strong collaboration skills to motivate others and coordinate changes with multiple intervening parties.

Matching Summary

The role is responsible for ensuring a smart, personalized, and seamless customer experience within the Payments Tribe.

Skills & Requirements

Must-have

  • SEPA Direct Debits expertise
  • Manual payments processing
  • Risk based assignments
  • Data and process modelling skills
  • Functional understanding of automated processes

Nice-to-have

  • Passion for innovation and new market trends
  • Strong analytical and investigation skills
  • Ability to challenge the status quo
  • Creative problem solving mindset
  • Collaborative team leadership style

Key Requirements

  • Master degree required
  • Minimum 5 years relevant experience
  • Fluent in English and Dutch or French
  • Experience in the Payments domain preferred

Work Rights

Not specified

Tailored Resume

Cover Letter