Customer Service ( GCE O Levels / 1 Yr Exp / Immediate)

CAREERNEXUS PTE. LTD.

Singapore, Singapore
Customer satisfaction focus
Gst refund handling
Smart-card application processing
The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction standards

Job Summary

  • The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction standards.
  • Responsibilities include handling Goods and Service Tax Refunds, Smart-Card applications, Public Announcements, and Lost and Found cases within the department store.
  • Candidates must possess good communication skills and at least one year of customer service experience to effectively address inquiries and resolve problems.

Matching Summary

Match Score: 75

The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction standards.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • GST refund handling
  • Smart-card application processing
  • Lost and found case management
  • Feedback collection and analysis

Nice-to-have

  • Positive relationship building
  • Effective complaint resolution
  • Strong interpersonal communication

Key Requirements

  • Minimum GCE O Level qualification
  • At least 1 year of customer service experience
  • MS Word format resume submission

Work Rights

Not specified

Tailored Resume

Cover Letter