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Citigroup is seeking a Loan Doc & Proc Senior Analyst in Ciudad de Mexico to support their Global Lending Operations by managing vendor relationships and ensuring compliance with operational policies. The role requires strong analytical, communication, and leadership skills, with a focus on project management and third-party risk governance.
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Job Summary
The role supports Global Lending Operations by ensuring external providers align with Service Level Agreements and internal policies.
As a seasoned professional, the analyst will apply in-depth disciplinary knowledge to resolve complex issues and improve workflows.
The position requires acting as a key liaison between departments and third parties while managing project costs and risks.
Matching Summary
Match Score: 75
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Citigroup is seeking a Loan Doc & Proc Senior Analyst in Ciudad de Mexico to support their Global Lending Operations by managing vendor relationships and ensuring compliance with operational policies. The role requires strong analytical, communication, and leadership skills, with a focus on project management and third-party risk governance.
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Skills & Requirements
Must-have
5-8 years of professional experience
Vendor management and SOW compliance
Project planning and cost tracking
Stakeholder management and liaison
Process gap identification and resolution
Nice-to-have
Call center technology knowledge
HR policies and procedures expertise
Strong diplomatic communication skills
Experience with offshore team coordination
Commitment to quality and attention to detail
Key Requirements
Bachelor's degree or equivalent experience
5-8 years of relevant work experience
Previous customer service management in call centers