Salesforce Systems Specialist

352

Hyderabad, India
Not specified; competitive health + wellness benef...
3d onsite
Salesforce service cloud development experience
Apex, lwc, and visualforce programming skills
Field service lightning (fsl) working knowledge
The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations

Job Summary

  • The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations.
  • Candidates will implement intelligent case routing using Omni-Channel and integrate Service Cloud with Field Service Lightning objects.
  • Employees benefit from a hybrid work arrangement, free internal training courses, and access to world-class infrastructure including an on-campus gym.

Matching Summary

The role involves designing and developing customer service solutions on the Salesforce platform to support end-to-end service operations.

Salary

Not specified; Competitive health and wellness benefit plan; Birthday or wedding anniversary gift of INR 1500

Skills & Requirements

Must-have

  • Salesforce Service Cloud development experience
  • Apex, LWC, and Visualforce programming skills
  • Field Service Lightning (FSL) working knowledge
  • Omni-Channel configuration and case routing
  • Flows, Validation Rules, and Approval Processes

Nice-to-have

  • CTI integration and multi-channel support experience
  • Git and Flosum deployment tool familiarity
  • Knowledge of SOQL and SOSL querying
  • Experience with Entitlements and Milestones
  • Strong understanding of Salesforce security best practices

Key Requirements

  • 4 to 6 years of Salesforce development experience
  • Bachelor's degree in computer science or IT
  • Proficiency in Apex, SOQL, SOSL, LWC, and Flows

Work Rights

Not specified

Tailored Resume

Cover Letter