Xfinity Mobile Retail Service Associate

Xumo LLC

Base: $17.14; bonus/equity: most sales positions a...
Mobile activations and customer education
Troubleshoot and resolve complex issues
Assist with operational priorities
The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, connecting you to the support you need when it matters most.

Matching Summary

The Mobile Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.14; Bonus/Equity: Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot and resolve complex issues
  • Assist with operational priorities
  • Provide white-glove customer experience
  • Handle mobile activation, education, troubleshooting

Nice-to-have

  • Enthusiastic learner and advocate
  • Win as a team through collaboration
  • Own the customer experience
  • Support a culture of inclusion

Key Requirements

  • High School Diploma / GED (Required)
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter