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Amex GBT is seeking a Customer Service Officer for their HSBC Travel services in India, focusing on providing frontline support for travel-related inquiries and administration. The role emphasizes collaboration, responsiveness to queries, and maintaining effective communication regarding travel policies and services.
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Job Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
Customer Service Officer: Supplier Personnel dedicated to providing HSBC Services and providing administration and management of the HSBC Travel operational services.
Flexible benefits are tailored to each country and start the day you do.
Matching Summary
Match Score: 75
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Amex GBT is seeking a Customer Service Officer for their HSBC Travel services in India, focusing on providing frontline support for travel-related inquiries and administration. The role emphasizes collaboration, responsiveness to queries, and maintaining effective communication regarding travel policies and services.
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Skills & Requirements
Must-have
frontline support for business travel queries
managing travel service mailboxes
understanding of HSBC travel platforms
response to invoice queries
support and respond to enquiries regarding Travel policy
Nice-to-have
collaborating with travel services peers
support and redirection of enquiries
inclusive and collaborative culture
passion for mission and team addition
Key Requirements
Supplier Personnel dedicated to providing HSBC Services
frontline support for business related travel queries
firm understanding of all HSBC travel platforms
support and redirection of enquiries regarding corporate card and expenses