Client Services Representative

Oakdale Veterinary Center

Competitive compensation; not specified; medical/d...
Greeting visitors and guiding clients
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets

Job Summary

  • The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets.
  • Key responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on general animal husbandry and non-medical pet care.
  • The role also involves managing medical records and ensuring the hospital facility remains neat and clean, including the removal of animal waste.

Matching Summary

The Client Service Representative serves as the face of VCA Animal Hospitals, responsible for building trust and confidence with clients and their pets.

Salary

Competitive compensation; Not specified; Medical/dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Greeting visitors and guiding clients
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Educating clients on pet care

Nice-to-have

  • Personable yet highly professional demeanor
  • Service extraordinaire mindset
  • Experience in customer service functions
  • Ability to handle outbound calls
  • Commitment to exceeding expectations

Work Rights

Not specified

Tailored Resume

Cover Letter