Guest Services Supervisor

ELS

Kissimmee, Florida, US
Onsite
1-3 years customer service experience
Previous supervisory experience required
Point of sale computer system proficiency
ELS is seeking a Guest Services Supervisor in Kissimmee, Florida, to oversee daily operations within their resort, including team supervision and customer service responsibilities. The ideal candidate will have prior supervisory experience and a background in customer service, particularly in the RV business

Job Summary

  • This position is responsible for assisting in the day-to-day operation of the Resort including interviewing, training, and scheduling team members.
  • The role involves processing reservations, handling cash transactions, running end-of-day reports, and maintaining confidentiality of sensitive information.
  • In return for excellent skills, the company offers a comprehensive benefits package including medical, dental, vision plans, and a generous 401(k) employer match.

Matching Summary

Match Score: 75

ELS is seeking a Guest Services Supervisor in Kissimmee, Florida, to oversee daily operations within their resort, including team supervision and customer service responsibilities. The ideal candidate will have prior supervisory experience and a background in customer service, particularly in the RV business.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Previous supervisory experience required
  • Point of sale computer system proficiency
  • High school diploma or equivalent
  • Cash handling and credit card processing

Nice-to-have

  • Knowledge of RV business preferred
  • Experience with motorized vehicle operation
  • Strong problem-solving abilities

Key Requirements

  • High school diploma or equivalent
  • 1-3 years experience in customer service
  • Previous supervisory experience
  • Basic reading, writing, math and computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter