Manager - Business Operations

Datacom

Sydney, Australia
On-site
Sows and roms governance
Ai/automation initiatives
Presales opportunity triage
As Manager - Business Operations, you’ll lead Statements of Work (SOWs), Rough Orders of Magnitude (ROMs) governance and proposal management, drive AI/automation initiatives, and push process improvements across the Datacom presales teams

Job Summary

  • As Manager - Business Operations, you’ll lead Statements of Work (SOWs), Rough Orders of Magnitude (ROMs) governance and proposal management, drive AI/automation initiatives, and push process improvements across the Datacom presales teams.
  • You’ll triage presales opportunities, remove blockers, and accelerate SOW turnaround, championing innovative tech to raise presales standards in Managed Services.
  • We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few.

Matching Summary

As Manager - Business Operations, you’ll lead Statements of Work (SOWs), Rough Orders of Magnitude (ROMs) governance and proposal management, drive AI/automation initiatives, and push process improvements across the Datacom presales teams.

Skills & Requirements

Must-have

  • SOWs and ROMs governance
  • AI/automation initiatives
  • Presales opportunity triage
  • Managed Services presales standards
  • Sales-to-delivery cycle governance

Nice-to-have

  • Tier 2 Service Provider experience
  • IT Outsourcing services knowledge
  • Proposal automation tools exposure
  • Building AI Agents experience
  • Complex transformation projects

Key Requirements

  • 6+ years in bid, solutions, or proposal management
  • Solid understanding of sales-to-delivery cycle
  • Project or service delivery management experience
  • Knowledge of bid/sales and SOW process
  • Proficient in project management methodologies
  • Solid financial management practices
  • Proven ability to lead cross-functional teams
  • Excellent stakeholder engagement skills
  • Strong analytical and problem-solving skills
  • Experience using AI Agents in daily job

Work Rights

Not specified

Tailored Resume

Cover Letter