Technical Support Engineer

Productmadness

$61,985 - $115,115 py
Fixing technical issues
Analytical skills
Customer relationship skills
You will work as part of a team of around 10-12 support engineers responding to customer issues and partnering with other teams

Job Summary

  • You will work as part of a team of around 10-12 support engineers responding to customer issues and partnering with other teams.
  • Day-to-day responsibilities include working with customers, ATI team members, and other technical collaborators to work through issues with all Oasis software modules.
  • Our overall goal as a support team is to build customer success with the Oasis system products and for Aristocrat as a whole by providing in-depth technical support.

Matching Summary

You will work as part of a team of around 10-12 support engineers responding to customer issues and partnering with other teams.

Salary

$61,985 - $115,115 per year

Skills & Requirements

Must-have

  • Fixing technical issues
  • Analytical skills
  • Customer relationship skills
  • SQL or Enterprise networking or VM
  • MSSQL Server 2012 and higher
  • CISCO, Netgear, HP switches and routers
  • VMWare, HyperV, or cloud environments

Nice-to-have

  • Gaming experience a plus
  • Ability to make things work
  • Work under pressure

Key Requirements

  • 4-year degree or relevant technical experience
  • 3 years of technical work experience
  • Must be authorized to work in the job posting location

Work Rights

Not specified

Tailored Resume

Cover Letter