Responsible for customer satisfaction through quality of service and proactive communication, ensuring accuracy of reporting and maintaining excellent relationships with on-site personnel
Job Summary
Responsible for customer satisfaction through quality of service and proactive communication, ensuring accuracy of reporting and maintaining excellent relationships with on-site personnel.
Accountable for equipment safety and performance, managing the site environment, identifying and escalating risks, and performing unplanned service repairs.
Focuses on creating an innovative and collaborative working culture, valuing employee engagement, sustainability, ethical practices, and providing opportunities for career and personal growth.
Matching Summary
Responsible for customer satisfaction through quality of service and proactive communication, ensuring accuracy of reporting and maintaining excellent relationships with on-site personnel.
Skills & Requirements
Must-have
Customer satisfaction through quality service
Accurate real-time back reporting of work
Equipment safety and performance accountability
Managing site environment during service
Identifying and communicating site risks
Safe working environment and practices
Nice-to-have
Ambassador attitude for customer relations
Proactive and precise on-site communication
Collaborative working culture
Ethical business practices and trust
Key Requirements
Diploma or high school in electrical or mechanical
Minimum 3 years experience in relevant fields
Excellent communication with multi-nationality team