Legal Technology Support Specialist

Epiq

London, United Kingdom
Fully remote
Expert technical troubleshooting of court equipment
Installation and maintenance of hearing-room technology
Client-facing support in fast-paced legal environments
The role provides expert technical and client support for the Service Delivery department focusing on court reporting equipment and hearing-room technology

Job Summary

  • The role provides expert technical and client support for the Service Delivery department focusing on court reporting equipment and hearing-room technology.
  • Employees will oversee the installation, maintenance, and de-rig of equipment for court hearings across the EMEA region while ensuring uninterrupted service.
  • The position offers opportunities for growth within a values-driven community that invests in enterprise-wide learning and recognizes life beyond work.

Matching Summary

The role provides expert technical and client support for the Service Delivery department focusing on court reporting equipment and hearing-room technology.

Skills & Requirements

Must-have

  • Expert technical troubleshooting of court equipment
  • Installation and maintenance of hearing-room technology
  • Client-facing support in fast-paced legal environments
  • Experience with transcription and electronic presentation systems
  • Ability to travel across EMEA region for hearings

Nice-to-have

  • Strong problem-solving and multitasking abilities
  • Professional appearance and positive communication style
  • Willingness to work occasional out-of-hours shifts
  • Experience creating technical installation diagrams
  • Proactive approach to operational improvements

Key Requirements

  • Must be authorised to work in the United Kingdom
  • Advanced Microsoft Excel skills required
  • Experience in client-facing technical support roles
  • Strong technical capability with broad IT competence

Work Rights

Must be authorised to work in the United Kingdom

Tailored Resume

Cover Letter